Privacy Policy - Triangle Merchant Services

Privacy Policy

Your privacy and data security are our top priorities

Last Updated: January 2026
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Your Data is Protected

We use industry-standard security measures to safeguard your personal information and maintain strict confidentiality protocols.

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Transparent Collection

We only collect information necessary to provide our services and improve your experience with Triangle Merchant Services.

You're in Control

You have rights over your data including access, correction, and deletion. We respect your privacy choices at all times.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our payment processing services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have specific meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
  • Company (referred to as "the Company", "We", "Us" or "Our") refers to Triangle Merchant Services LLC, North Carolina.
  • Account means a unique account created for you to access our Service or parts of our Service.
  • Website refers to Triangle Merchant Services, accessible from https://trianglemerchantservices.com
  • Service refers to the Website and payment processing services we provide.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files placed on your device by a website, containing details of your browsing history.
  • Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
  • Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Business information
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as your Device's Internet Protocol address (IP address), browser type and version, the pages you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may collect additional information including the type of mobile device you use, your mobile device unique ID, your mobile operating system, and your mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

We use both session and persistent Cookies for the following purposes:

  • Necessary/Essential Cookies: These are essential to provide you with services available through the Website and to enable you to use features like user authentication and fraud prevention.
  • Cookies Policy/Notice Acceptance Cookies: These identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies: These allow us to remember your choices and preferences to provide you with a more personalized experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service to ensure optimal performance.
  • To manage your Account: Managing your registration as a user of the Service and providing access to different functionalities.
  • For the performance of contracts: Development, compliance, and fulfillment of purchase contracts for our payment processing services.
  • To contact you: Communicating with you via email, phone, SMS, or other electronic means regarding updates, functionality changes, security updates, and promotional communications.
  • To provide you with news and offers: Sharing information about products, services, and events similar to those you've shown interest in, unless you've opted out.
  • To manage your requests: Attending to and managing your requests to us efficiently.

Sharing Your Personal Information

We may share your personal information in the following situations:

  • With Service Providers: To monitor and analyze use of our Service and to contact you.
  • For business transfers: In connection with mergers, sales of assets, financing, or acquisitions.
  • With Affiliates: We may share information with our parent company and subsidiaries, requiring them to honor this Privacy Policy.
  • With Business Partners: To offer you certain products, services, or promotions.

Retention and Transfer of Your Personal Data

Data Retention

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We retain and use your Personal Data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or when legally required to retain it longer.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and other locations where parties involved in processing are located. This means information may be transferred to and maintained on computers outside your jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer. We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (such as a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us. We strive to use commercially acceptable means to protect your Personal Data, including encryption, secure servers, and access controls.

However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we implement strong security measures, we cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will also notify you via email and/or a prominent notice on our Service prior to changes becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your data, we're here to help.

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